We have just returned from Japan and this review was a priority for us. In our opinion, Masaki aka Makoon is more than a phenomenal guide but immediately connects with his guests on a personal level and it feels like you have known him for years. Our time with Makoon was one our highlights to our trip. The pre trip communication was outstanding and he collaborated with us to build our own customized tour based on interests. He made an itinerary that was true to our needs and was spectacular. His presentation prior to our trip is a a keepsake and highly professional which allowed us to preplan our on our own time with many outstanding suggestions. The actual tour was well thought out never once did we feel rushed. Makoon has a great talent of making the tour seem like you are living a story which not only heightens your experience but leaves you with a true knowledge of Japanese culture. We had an awesome lunch which was one of your best meals during our 20 days in Japan. We also spent an extra amount of time a week later when returning to Osaka with Makoon and while we only had a short time there (evening tour), once again, he left us with yet another great memory and we felt we had an in depth visit of Osaka. We have used many guides over the years and Makoon is definitely at the top of our list! His English is awesome and you can truly feel his passion about Japan and the culture. Makoon is your guy! Don’t miss out on the experience on Kyoto or Osaka without him! You will truly have a fantastic tour and feel like you have covered days of touring in one day! That alone is worth the investment in a guide as it saves you time to see more of this majestic country! Makoon far exceeded our expectations and he deserves 10 gold stars as a review!