He takes you to hidden gems and finds interesting quiet areas even at the most crowded tourist sites. His restaurant choices are superb.  He even planned activities for the days when we were not  touring with him.

Personally, he is exceptionally positive and upbeat. He works hard to ensure everyone is having a great time and tries to connect with each guest. He went above and beyond for our family: he spent a half an hour with my husband to help him select cough medicine at the pharmacy when he was feeling sick ; he took me to an excellent sake shop to find bottles not available in the US; and he helped my son plan an engagement proposal in Hakone. Makoon made a memorable trip unforgettable. He is truly a one of a kind gem!